(Model letter) IELTS latest exam question as seen in Egypt

You went to a shop and bought an article of clothing.  When you got home, you realized it had a problem.  Write a letter to the shop manager to complain.

Dear Sir/Madam,

I am writing this letter to you to bring to your attention a problem I have had with one of your products.  Allow me to elaborate.

Yesterday, I purchased a pair of jogging pants from your outlet on the corner of Bank and Catherine Street, in the Old Town section of Churchville.  After getting home, I realized the stitching along the interior of the pants is loose and unraveling.  In fact, this sewing is so detached that the seam of the pants is open slightly and exposes part of the wearer’s leg.  Of course, this means that I will not be able to wear these pants at all.

This is not the first time I have purchased clothing items from you, but it is the first time I have experienced such poor quality from your brand.  What I am hoping is that you will take measures to replace this faulty pair of jogging pants.  I can provide you with the receipt, if needed.

Expecting a prompt response,



About Ryan

I have been developing online IELTS training resources for over 10 years. For more information about me and how I can help your preparation for the IELTS, please email me: ryan@ieltsielts.com
This entry was posted in Writing. Bookmark the permalink.

8 Responses to (Model letter) IELTS latest exam question as seen in Egypt

  1. hitesh jogani says:

    i like this letter.but i think that there is not a length of 250 words of a letter.anyway,like very much because it is provide the idea to write good structure of letter.

  2. Y Pradeep Kumar says:

    Although this letter is not that lengthy, i learned how to write a letter of this kind, thank you.

  3. Chigozie Onuzulike says:

    This is a great letter. Good attempt,

  4. samson says:

    hi Rayan , i like so much the way to express , really i learn more structure
    thank you

  5. Cindy says:

    Dear Ryan,You have suggested pnhagrapriag indentation of paragraphs. Having a break (of line) means having a new paragraph which is commonly seen. But now a days I do not see indentation of paragraph (having 1 or 2 tab space while starting new paragraph); it is ambiguous to me if I should have 2 tab space while starting a para or not for IELTs exam.I would appreciate your reply.Thanks ..

    • Ryan says:

      Hi Cindy,

      Yes, I used to promote indenting paragraphs until an IELTS examiner told me it was not necessary. Just be sure to skip a line between your paragraphs and you will be fine.

      Good luck,

Leave a Reply